Terms of Service for Janitorial Plus, LLC

Effective Date: service date selected in booking

1. Acceptance of Terms

• By scheduling a cleaning service with Janitorial Plus, LLC you agree to these Terms of Service. If you do not agree, please do not use our services.

2. Services Provided

• General cleaning
• Deep cleaning
• Move-in/move-out cleaning
• Specialty services (e.g., carpet cleaning, window washing)

3. Scheduling and Cancellations

• Cancellations must be made at least 24 hours before the scheduled service to avoid a cancellation fee of $65.

4. Inclement Weather

• Weather Considerations: We prioritize the safety of our staff. In extreme weather, we’ll reschedule your cleaning (if necessary).

5. Pricing

• Prices for services will be provided at the time of booking and are subject to change based on the scope of work and specific client needs.
• Payment is due upon completion of services unless otherwise agreed.
• “Non-Payment” is not acceptable for any reason. If you are not satisfied with the service, we will correct the issues within 24 hours. 
• Photo or video proof is required accompanying any complaints.

6. Client Responsibilities

• Clients must provide access to the premises at the agreed time.
• Please secure any valuables, fragile items, or sensitive information prior to our visit.
• For first time and one time cleanings, we require the client, or approved client representative (18 years of age or older) to be present to review the service at the completion of the work.
• Please secure pets, and keep children in another area (if present while we are there).

7. Employee Conduct, Building Access & Security

• Our employees are trained to conduct themselves professionally and courteously. Any inappropriate behavior towards staff will not be tolerated and may result in termination of services.
• Key Security: Client must provide keys/building access. We keep your keys safe and unidentified for security.
• Alarm Systems: Client must provide any necessary alarm settings.

8. Satisfaction Guarantee

• We strive for customer satisfaction. If you are not satisfied with our service, please contact us within 24 hours so we can address your concerns.

9. Liability

• Janitorial Plus, LLC is insured and will take reasonable care in providing services. However, we are not liable for any damage to property unless due to our negligence.

10. Changes to Terms

• We reserve the right to modify these Terms of Service at any time. Clients will be notified of any significant changes prior to their next scheduled service.

11. Governing Law

• These Terms shall be governed by the laws of Oregon.

Contact Information